Customers may experience a delay with new/edited filter list rules or policies, and new user sync
Investigating - After creating or editing new filter list rules or policies, or syncing new users, customers may see a delay before changes are implemented. (Existing rules, policies and users function as normal.)
Nov 28, 2024 - 12:45 GMT
RM Connectivity ? Operational
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect ? Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 27, 2024

No incidents reported today.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024
SafetyNet Reporting Is Displaying No Data
Resolved - This issue is now resolved. Data is being displayed on the Reporting pages again as expected. (No information failed to be recorded or was lost during this incident)
Dec 17, 12:36 GMT
Investigating - We are aware that in the SafetyNet portal Reporting pages are showing as "No data to display".

All other pages and functionality are working as expected. We are investigating the issue and will provide an update as soon as possible.
Dec 16, 11:17 GMT
Dec 16, 2024
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024
Leased Line Migrations
Completed - The scheduled maintenance has been completed.
Dec 13, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 19:00 BST
Scheduled - As part of our continuous improvements to our connectivity service, we will be migrating some of our leased line customers to new infrastructure. The migrations will be performed out of core hours between 7PM and 6AM BST and services should be considered at-risk within the maintenance window. Due to the resilient nature of our network, any impact is expected to be minimal.
Oct 4, 12:07 BST
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